SHIPPING & RETURNS
Shipping Policy
Shipping Policy Processing Time: • Orders are processed within 1-2 business days after payment is confirmed. • Orders placed on weekends or holidays will be processed the next business day. Shipping Methods: • We offer standard and expedited shipping options at checkout. • Tracking information will be provided once your order is dispatched. Shipping Times: • UK: 2-5 business days • International: 5-14 business days, depending on location and customs clearance. Shipping Costs: • Calculated at checkout based on your location and order size. • Free shipping for orders over £50 (UK only). Customs and Duties (International Orders): • Buyers are responsible for any customs duties or taxes imposed by their country. Delivery Issues: • If your package is delayed, lost, or damaged, please contact us at [info@forcecartridges.co.uk}. We’ll work to resolve the issue promptly.
Return & Exchange Policy
Return Policy Eligibility for Returns:
• Items must be unused, in their original packaging, and returned within 14 days of delivery.
• Defective or Damaged Products: • If you receive a defective or damaged item, contact us at {info@forcecartridges.co.uk] within 7 days of receiving your order. • Include your order number, a description of the issue, and photos of the damage if applicable.
Non-Returnable Items:
• Opened or used consumable items. • Clearance or sale items. Refunds: • Refunds will be issued to your original payment method once the returned item is inspected and approved. • Shipping fees are non-refundable unless the return is due to our error. Return Shipping: • Buyers are responsible for return shipping costs unless the return is due to a defective or incorrect item. How to Start a Return: • Contact us at [info@forcecartridges.co.uk] with your order details, and we’ll guide you through the process.